TABBY CLEANING SERVICES

Frequently Asked Questions

How will our relationship work?

Communication is important for any relationship including ours. Our maids understand we must earn your trust during every visit. It's why we're so flexible, offering customized cleaning service plans designed with your needs in mind. No contracts. No hassle. Establishing this open communication and being flexible ensures your satisfaction as a long-term customer.

Will I get the same maids or housekeepers every time?

Yes. We will do everything within our power to ensure that you get the same faces everytime. We value ourselves in providing you the maids you have become familiar with. Eventhough we have some employees that are temporary, we strive to make sure the cleaning job is always done correctly.

How much does your service costs?

Our pricing is completely individualized. With many years of experience it has helped us learn that every home is as unique as the people living there. We base our pricing on many factors, including the presence of pet hair, clutter and even your lifestyle. That is why we like to meet with you before quoting you a price. Get your personalized FREE ESTIMATE 

 

Will my rate change everytime I use your services?

No. Tabby Cleaning Services can arrange a pre-set rate for weekly and bi-weekly cleanings. We work with our customers to make sure they are satisfied with our service and we strive to stay within their budgets.

What time will you come to my home?

Tabby Cleaning is able to be flexible to meet our customers' busy schedules. The most common homes fall easily into regularly scheduled cleaning windows between 8 a.m. to 5 p.m., Monday – Friday. Additional times are available upon request. Set up an appointment today by starting with your FREE ESTIMATE.

What happens if I need to reschedule or change an appointment time?

Please give our office a call to change an appointment. We ask that you give at least 48 hour notice for changes. If changes are made within that time, a $25 reschedule/cancelation fee may be added. Appointments are filled quickly, so last minute changes can waist every ones time.

Can I get a maid on the weekend?

Yes. We pride ourselves at being available to satisfy our customers' needs. The schedules change from time to time, so it is important to lock in your appointment time as soon as possible.

What happens if I'm not going to be home when the cleaning crew arrives?

There are several choices you have to remedy this problem.

1. You can let them in and leave. They will secure your home and set your alarm if needed.

2. You may leave a key with our office. We have a locked key box that is always secured.

3. If the home is vacant. We can use real estate lock box codes to access keys and secure them when the house cleaning has been completed.

Can I buy a gift certificate for a loved one to use your service?

Yes. You can purchase gift certificates directly from our site. We have them in the amount of $50, $75, $100 and more!. CLICK HERE for more information.

What payment methods do you accept?

We accept cash, check, money order, Paypal, Google CheckOut, MasterCard, Visa, Discover and Diners Club. We can also set you up for ARB (Automated Recurring Billing) so you will not have remember to pay your house cleaning bill.

Paypal Payment Email: payments@tabbycleaning.com  

Do you ever have specials or deals on home cleaning services?

Yes. Tabby Cleaning Services has specials and deals every month. Follow us on Twitter and Like us on Facebook to receive special discounts and deals.

We are also featured on Angies List and the Better Business Bureau

What if I'm not satisfied with my maid service?

Our maid services offer consistent, quality home cleaning. Like all new relationships, however, miscommunications occur and we may make a mistake. That's why we offer a house cleaning service guarantee, which mean if you notify our office within 24 hours, our house cleaning staff will correct their mistake at no charge.

Are you insured?

Yes. We carry a 1,000,000.00 general liability insurance policy. We also provide our employees with workmans compensation insurance. This protects you as a home owner in the event that someone is injured while cleaning your home. It gives you the piece of mind so that you will not have to worry about those costly medical bills.

What services do you offer?

We offer many services at Tabby Cleaning Services such as:

  • One Time Deep Cleaning

  • Routine Basic Cleaning

  • Commercial Office Cleaning

  • Home & Office Organizing

  • Special Event Cleaning

  • Post Construction Clean Up

  • Foreclosure / Eviction Clean Up

  • Make Ready / Vacant Apartment Cleaning

  • Power / Pressure Washing Services

For a complete list of the services we offer, CLICK HERE

What areas do you cover?

Here are a few of the areas we provide maid services to in St Louis

~ St. Louis City house cleaning services

~ St. Louis County house cleaning services

~ Kirkwood, MO house cleaning services

~ High Ridge, MO house cleaning services

~ Sunset Hills, MO house cleaning services

~ Chesterfield, MO house cleaning services

~ Ballwin, MO house cleaning services

~ Crestwood, MO house cleaning services

~ Webster Groves, MO house cleaning services 

~ Manchester, MO house cleaning services

~ Clayton, MO house cleaning services 

~ Imperial, MO house cleaning services 

~ Arnold, MO house cleaning services

~ Maryland Heights, MO house cleaning services

~ St Charles, MO house cleaning services

~ Ellisvile, MO house cleaning services

~ Valley Park, MO house cleaning services

We are a local maid service that cleans in virtually every area of St Louis city and county. We cover many other areas. We also offer apartment cleaning services in St Louis and the surrounding communities. Take a look at the residential cleaning services we offer. If you need commercial office cleaning services, we can help with that too!

Contact Us today for details.

Do you need:

Commercial & Office Cleaning Services

or

House & Apartment Cleaning Services

Where do I put in my coupon code? 

First, Get your Free Estimate.

Next, Enter your coupon code at the bottom of the form.

Make an appointment for the day you want.

Finally, enjoy your clean home!

Do you clean office and commercial buildings?

Yes. Tabby Cleaning Services offers home and office building cleaning services. We specialize in interior building cleaning. For more details on our services CLICK HERE

Do you offer free estimates?

Yes. Simply click below for a free estimate.

If you have any other questions, you may call our office at 314-487-1888 or 636-742-1888.

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Tabby Cleaning Services is accredited by the Better Business Bureau

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St Louis Office & Commercial Cleaning